FAQ

Frequently Asked Questions

Everything you need to know about AI coaching. Can't find your answer? Get in touch — we're happy to chat.

Getting Started

Absolutely. Most of our clients start with little to no AI experience. We meet you where you are and build from there. Whether you've never used ChatGPT or you're already experimenting daily, we'll design a learning path that matches your current level.

There's no judgement and no assumed knowledge. We explain everything in plain English, not technical jargon.

Great! We'll build on what you know and take you to the next level. Most people who "use ChatGPT" are only using about 10% of its capabilities. We'll show you advanced prompting, custom GPTs, API integrations, multi-model strategies, and workflow automation.

Book a free 15-minute discovery call and we'll recommend the best option based on your goals, experience level, and budget. There's zero pressure — if we don't think coaching is the right fit, we'll tell you.

You don't need any paid subscriptions to start. We'll help you decide which tools are worth investing in based on your specific needs. Most clients begin with free tiers of ChatGPT or Claude and upgrade later if needed.

All you need is a laptop, internet connection, and a willingness to learn.

About the Sessions

All sessions are conducted via Zoom or Google Meet with screen sharing. This allows us to work through your real tasks together in real time. Sessions are recorded so you can review them later.

In-person sessions are available in Melbourne by arrangement.

Yes. We ask for at least 24 hours notice for rescheduling. Life happens — we're flexible and will work with you to find a time that suits.

Yes! All packages include email support between sessions. If you hit a snag or want quick guidance on something you're trying, just email and we'll respond within 24 hours (usually much faster). The AI Mastery and Executive packages also include priority chat support.

The first session focuses on understanding your role, daily tasks, and goals. We'll do a quick AI skills assessment, set up any tools you need, and work through your first real task using AI. You'll leave the first session having already accomplished something useful.

Privacy & Security

We take privacy extremely seriously. We never store your confidential documents, we use enterprise-grade AI tools with data protection, and we can work with sanitised or anonymised data if your industry requires it.

For regulated industries (legal, healthcare, finance), we follow your existing confidentiality requirements and can sign NDAs if needed.

Yes, and this is one of the most important things we teach. There are safe ways to use AI with sensitive information — including data anonymisation techniques, enterprise AI accounts with data protection, and local AI models that never send data to the cloud. We'll help you set up the right approach for your situation.

Investment & Value

Most clients report saving 5-15 hours per week within the first month. At typical professional billing rates, this means the coaching pays for itself within 1-2 weeks of completing the programme.

Beyond time savings, clients report improved work quality, less stress, and the confidence to take on more complex projects.

If after your first paid session you don't feel the coaching is valuable, we'll refund your full package cost. No questions asked. We've never had to process a refund — but the guarantee is there so you can try with zero risk.

Online courses teach you about AI in general. Coaching teaches you to use AI in your specific role, with your specific tasks, in your specific industry. The difference in practical value is enormous.

Plus, AI tools change every month. A course recorded 6 months ago is already outdated. Coaching is always current.

We offer a free 15-minute discovery call where we'll discuss your goals and give you at least one actionable AI tip you can use immediately. If you proceed with coaching, your first session is risk-free with our satisfaction guarantee.

Still Have Questions?

We're happy to chat. Book a free discovery call or get in touch via phone or email.

Book a Free Call (02) 8880 5883
☎ (02) 8880 5883|coach@aicoach.biz